Frequently asked questions

How do you earn your fee for this service?


To add a new question go to app settings and press "Manage Questions" button.




What is a short-term or payday loan?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




Can I apply for a loan?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I apply?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.




The APR seems high.





How do I pay back my loan?





Do you use credit scoring?





How will I get the money?





And the service you offer is free?





I want to stop the texts and emails from you?





What if I can’t pay?






We charge the lender so we don’t have to charge you – simple as that. They pay us a commission fee for introducing you to the best loans available. We use a complex algorithm which analyses your requirements and preferences to the products available. The commission we make is not involved in this process and does not influence in any way the products we recommend. Relax Cash does not charge. This service is FREE. Neither Relax Cash or any of our trusted partners will ever contact you by any means and request you send money or purchase products in advance of your loan being received. If you need to learn more about dealing with cold-callers please see our fraud protection guidance.